What should you do if a patient starts to cry?

When a patient starts to cry, soothing the patient while reassuring them that it is perfectly acceptable to express their emotions is essential for providing compassionate care. This approach acknowledges the patient's feelings and validates their emotional response, which can help foster a better rapport and trust between the CNA and the patient. Allowing the patient to cry without judgment creates a safe space for them to express their feelings, which can be a vital part of their emotional well-being.

This method also serves to comfort the patient, letting them know that their feelings are recognized and understood, which can be particularly important in a healthcare setting where individuals may feel vulnerable or anxious. It's important to be empathetic and provide emotional support during such moments, as this can significantly impact the patient’s overall experience and recovery process. Such a compassionate response is key to effective patient-centered care.